We’re here to help

Whether you have a question about your order, need assistance with a product, or just want to get in touch — our team is ready.

Email

contact@vivazlondon.com

We aim to reply within 24–48 business hours.

Customer Service Hours

Mon–Fri: 09:00–18:00 (UK time)

Sat: 10:00–16:00 (UK time)

Sun & Bank Holidays: Closed

Before you message us

Check our FAQ for quick answers on: Shipping times, Returns & refunds, Payment methods, Product info.

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