We’re here to help
Whether you have a question about your order, need assistance with a product, or just want to get in touch — our team is ready.
Email
contact@vivazlondon.com
We aim to reply within 24–48 business hours.
Customer Service Hours
Mon–Fri: 09:00–18:00 (UK time)
Sat: 10:00–16:00 (UK time)
Sun & Bank Holidays: Closed
Before you message us
Check our FAQ for quick answers on: Shipping times, Returns & refunds, Payment methods, Product info.